コレクション: Privacy Policy

New Life Essential Privacy Policy

Updated: November 6, 2024
Effective: November 6, 2024

[Introduction]
Welcome! We understand that personal information matters to you, and we greatly value your trust. We strictly comply with relevant laws and regulations, adhering to the principles of lawful, necessary, and secure use of personal information. We have established this “New Life Essential Privacy Policy” (hereinafter “this policy” or “this privacy policy”) to help you understand how we collect, use, share, store, and protect your personal information when you use our products and services.

Before you use our products and services, please read this policy carefully. Pay close attention to terms we’ve emphasized in bold or underlined to ensure full understanding. By agreeing to this privacy policy, you acknowledge that you understand our products’ core functions and the required personal information for their operation. If you have any questions or suggestions, please reach out to us using the contact details at the end of this policy.


This Privacy Policy Will Help You Understand the Following:

  1. Scope of Application
  2. Collection and Use of Information
  3. Data Use, Transfer, and Disclosure of Personal Information with Third Parties
  4. Your Rights
  5. Information Storage
  6. Updates to This Policy
  7. Protection of Minors
  8. Contact Information

1. Scope of Application

This policy applies to the essential online shopping features provided by New Life service providers through our website and other platforms that may emerge with technological advancements.

Note: This policy does not cover services provided by third-party sellers or other entities; separate privacy terms provided by those parties apply to their services.


2. Collection and Use of Information

To provide our products and services, we need certain personal information. If you choose not to provide required information, you may not be able to fully use our products or services.

Main functional scenarios include:

2.1 Account Registration and Management

  • New Life Platform Account: To create an account, you must provide your mobile number, desired username, and password. If you do not provide this information, you will only be able to access browsing and search services.
  • Authorized Login: With your consent, we may share your profile picture, username, and other prompts with third parties to facilitate login or registration on their platforms.

2.2 Product Information Display

  • Browsing and Saving: We collect your browsing and interaction history (e.g., bookmarks, shares) to enable product and content display features.
  • Search: We may collect your search queries, history, and (with permission) access to your device’s camera or microphone for image or voice search.

2.3 Transaction Support

  • Shopping Cart: We store information about items added to your cart to optimize the shopping experience.
  • Order Management: When you place an order, we collect necessary details (e.g., delivery address, recipient’s name and phone number, order details) to ensure accurate processing and delivery.

2.4 Notifications and Communication

  • News and Promotions: We may send notifications regarding service updates, promotions, or surveys. You can manage these settings in your device or account preferences.
  • Sharing and Interaction: We may read clipboard content to detect and share relevant codes or links; we only use clipboard content related to sharing or jumping instructions.

2.5 Customer Service and Dispute Resolution

         To verify your identity and assist with inquiries, we may retain records of your communication with us, including call logs, service requests, and supporting documentation.


3. Data Use, Transfer, and Disclosure of Personal Information

3.1 Data Usage with Third-Party Collaborators

When collaborating with partners, we follow strict principles to ensure data security:

  • Legality and Proportionality: Data usage is limited to lawful and necessary purposes.
  • User Awareness: Users retain rights to know and decide on data use.
  • Enhanced Safeguards: Partners are required to adhere to data security and protection standards.

3.2 Data Sharing Scenarios

  • Payment and Logistics: To complete transactions, we may share necessary information with payment and logistics providers.
  • Analytics and Advertising: We may share anonymous data for advertising effectiveness and performance analysis, without including personal identification.
  • Security and Fraud Prevention: We may share data to prevent illegal activities, such as phishing or fraud, while following security standards.

3.3 Public Disclosure

Your information will only be publicly disclosed with your consent or under legally required circumstances.


4. Your Rights

We respect your rights to control your information, including:

  • View, Correct, and Supplement: You may access and update your personal information.
  • Deletion: You may request deletion of your information by canceling your account or contacting customer service.

If deletion is approved, we will notify other entities that have accessed your data and request its deletion. Backup data will be securely stored until it can be removed or anonymized.


5. Information Storage

We store information securely and restrict access based on relevant laws and regulations. Personal data is retained only as long as needed for its intended purpose or to comply with legal requirements.


6. Updates to This Policy

We may update this policy to reflect changes in laws, technologies, or business practices. Any changes will be promptly communicated to you, and you will have the opportunity to review and agree to updated terms.


7. Protection of Minors

If you are a minor, we ask that you seek consent from a parent or guardian before using our services. Guardians should monitor minor users’ activity on our platform. Contact us with any concerns regarding a minor’s information.


8. Contact Us

If you have questions, comments, or suggestions, please reach out to our customer service team. We will respond within 15 days.


Appendix: Key Definitions

Personal Information: Information related to an identifiable natural person, excluding anonymized information.
Sensitive Personal Information: Personal information that, if compromised, may infringe on personal dignity or safety, including biometrics, health records, and financial account data.
Service Log Information: Information such as browsing history, search queries, transactions, IP addresses, and device information used to improve service functionality and security.